during our first few days at fnB we were just like followers .following the staff and third year students to see how things work in this part of the establishment and what the rules are .
as well as how all the equipment works like ;
- the coffee machine
- dishwasher
The staff then called us and showed us how to make coffees all the different coffees like
- cafe latte
- cappucino
- hot chocolate
- Milo
- .decaff coffee
- filter coffee etc
management rule/skill you need to apply in the workplace area ..when cleaning you need to place all the danger boards signs out so that the guest and other staff can see that there are people working there and for example like the caution board - slippery when wet sign board .
the first 2 weeks was just the start of the course as i was doing a certificate course for 9 weeks .and in the first 3 weeks we just learned the basics and learned how to waiter and do all the things that was mentioned above
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